Privacy Policy

Last updated: September 25, 2026

Cindy Montgomery Agency LLC is a Texas-based insurance agency. This notice explains how information submitted through this website and its forms is used. Insurance applications or services may involve additional privacy notices.

Questions about this notice? Call 972-671-7039 or email teamadmin@cmallc-ins.com.

Information collected through this website

When you request a quote, contact us, or submit communication preferences, we collect the details you choose to provide. Depending on the form, those may include your name, phone number, email address, Texas ZIP code, insurance interests, message, preferred contact methods, optional marketing choice, and typed acknowledgment. Form-entry records also include the submission time, the page from which a request was sent, and delivery status.

Please do not send Social Security numbers, payment card details, medical information, policy numbers, or other sensitive information through the website forms.

How we use it

We use website submissions to respond to inquiries, follow up on quote requests, assist with policy-service questions, record communication preferences, and manage those requests. If you separately choose optional marketing permission on the consent page, we use that choice to guide agency marketing communications by the methods you selected. Submitting a quote or service request alone is not the optional marketing choice.

Where website submissions go

Our website is hosted through Wirechunk, which stores form entries for the site. Website quote requests are also configured to go to AgencyZoom for lead follow-up and to eric@cmallc-ins.com by email. General contact inquiries and communication-preference submissions are configured to email teamadmin@cmallc-ins.com. Those latter forms are not currently configured to send to AgencyZoom or Ricochet.

When you ask us to explore an insurance quote or service request, information may also be shared with insurers or service providers as needed to work on that request. We may disclose information when required by law. We do not ask you to submit detailed insurance application or payment information through the initial website forms.

Your choices and requests

You can update your communication preferences or contact us to ask about the information you submitted, request a correction or deletion, or withdraw marketing permission. Email teamadmin@cmallc-ins.com or call 972-671-7039. If you receive an agency marketing text, you may reply STOP. We may need to confirm your identity before acting on a privacy request, and some information may need to be retained for service or legal recordkeeping.

If you disagree with our response to a privacy request, email us with Privacy Appeal in the subject line and explain what you would like reviewed.

Retention and updates

Website information is retained as reasonably needed to handle inquiries, support customer service, maintain communication-preference records, and address applicable recordkeeping requirements. Because no online system is risk-free, please use the contact details above if you need to share sensitive information so our team can discuss an appropriate way to provide it.

If our website information practices change, we will update this notice and its date.